Case Management Business Partner at SAFRAN UK, Burnley

Your Role:

You will provide expert employee relations support across the site, managing complex disciplinary, grievance, absence, capability and appeal cases from start to finish. Working closely with the HR Advisor, you will ensure cases are managed fairly, consistently and efficiently, supporting managers to make well-informed decisions and escalating significant risks where appropriate.

Safran - Here, we craft excellence together.
At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision

About Safran Nacelles:
Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employers in Burnley.

Key Responsibilities:

*Own and manage complex employee relations cases from initial assessment through to resolution, including disciplinary, grievance, dignity at work, capability, absence, family leave and appeal matters.
*Lead investigations and provide expert guidance to managers on complex and sensitive employee relations issues, ensuring fair and consistent outcomes.
*Act as the site's employee relations specialist, providing pragmatic advice while identifying and mitigating employment law and organisational risks.
*Support and coach managers to build capability in handling employee relations matters, investigations, difficult conversations and effective decision-making.
*Use case data, trends and insights to identify risks, drive continuous improvement and develop proactive interventions that enhance employee experience and business performance.
*Manage complex absence, wellbeing and ill-health capability cases, working closely with Occupational Health and key stakeholders to support sustainable outcomes.
*Lead the review and continuous improvement of HR policies and procedures, ensuring compliance with employment legislation and best practice.
*Build effective relationships with employee representatives and key stakeholders, supporting a positive employee relations environment.
*Line manage and develop the HR Advisor, providing guidance, quality assurance and support across the employee relations portfolio.
*Contribute to wider HR projects and initiatives, helping shape and develop a proactive, customer-focused HR function.

What You'll Bring:

Essential:

*CIPD Level 5 in People Management & Development.
*Strong experience of end-to-end employee relations case management, including complex disciplinary, grievance, absence, capability, redundancy, contract variation and dismissal matters.
*Experience of investigations and advising hearing and appeal managers,
*Employee relations experience within a unionised manufacturing/engineering environment.
*Experience of working alongside Trade Unions, maintaining collaborative relationships and open communication.
*Sound employment law and policy knowledge, balanced judgement and the ability to identify when specialist advice or escalation is required.
*Strong case planning, evidence assessment, written communication, coaching and stakeholder management skills.

Behavioural qualities:

*Calm, fair and objective in sensitive or contested situations.
*Confident to challenge constructively and explain recommendations clearly.
*Organised and accountable for case progress and follow through.
*Discreet, empathetic and professional, with sound judgement.
*Collaborative and focused on prevention as well as resolution.
*Proactive, and forward thinking with the ability to interpret data, alongside using your insight to identify trends and opportunities for intervention.