Child Contact Centre Coordinator

Are you an experienced family support or social care professional looking for your next step into a leadership role?

Do you have experience in safeguarding, working with vulnerable families, and managing complex situations?

We are recruiting for a Child Contact Centre Coordinator to lead a well-established service supporting children and families across South Shields and the surrounding area.

This is an excellent opportunity to join a values-driven organisation and play a key role in delivering safe, structured, and supportive contact sessions for families.

Key Responsibilities

• Coordinate the day-to-day running of a busy Child Contact Centre
• Lead, supervise, and support sessional contact staff
• Ensure safe, high-quality supervised and supported contact sessions
• Work directly with children and families experiencing complex circumstances
• Manage safeguarding and risk in line with best practice
• Maintain strong relationships with families and partner agencies

Requirements

• Level 3 qualification in Childcare, Social Care, or related field
• Minimum 2 years’ experience in family support, social care, or children’s services
• Strong understanding of safeguarding and child protection
• Experience working with families in conflict or challenging situations
• Excellent communication and organisational skills

Desirable:

• Higher qualification (e.g. Cert HE or equivalent)
• HCPC registration

Working Hours

• Full-time – 35 hours per week
• Alternate weekends (9am–6pm)
• Flexible midweek working

Salary & Benefits

• £29,000 – £34,000 (DOE)
• Flexible working options
• Supportive and community-focused organisation
• Opportunity to make a real difference in children’s lives

Safeguarding

This role is subject to an enhanced DBS check and satisfactory references.

Apply Now

If you are interested in this Child Contact Centre Coordinator job in South Shields, apply today with your CV.