Citation Administrator

Layka Recruitment

Citation Department Administrator

 Responsibilities
  • Process payments for traffic fines, violations, and penalty notices.
  • Ensure fines and payments are processed accurately and on time.
  • Maintain accurate records and documentation.
  • Liaise with authorities, renters, and internal teams to resolve queries.
  • Investigate and resolve payment discrepancies.
  • Ensure compliance with company policies and legal requirements.
  • Provide excellent customer service when handling citation and payment queries.
  • Support the wider Citation Department with administrative duties and process improvements.

Skills and Experience
  • Previous administrative experience.
  • Excellent attention to detail and accuracy.
  • Strong organisational and communication skills.
  • Ability to prioritise workloads and meet deadlines.
  • Proficient in Microsoft Office.
  • Able to work independently and as part of a team.
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