Claims Handler in Wallsend, North Tyneside

The Rewards and Benefits on offer;

• Supportive team culture.
• Development and progression opportunities.
• A role where your decisions make a real impact.
• Monday - Friday  9.00 – 5.00 (1 hour for lunch)
• 25 days holidays + bank holidays increasing to 28 after 5 years
• Pension – Employee 5% and Employer 3%
• Parking on site
• Death in service 3 times salary
• Employee Assistance programme
• Discount platform
• Day off for your birthday
• Free flu jabs for anyone that wants to have them
• Cycle to work scheme
• Salary sacrifice Season ticket for the metro
• Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period)

The Company you’ll be working for;

MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response.

The Role you’ll be doing;

• Manage a caseload of motor claims and settle them promptly.
• Handle AD/TP, Credit Hire, and PI claims within authority limits.
• Make accurate liability decisions and maintain quality file records.
• Communicate with policyholders, third parties, solicitors, engineers, and brokers.
• Identify potential fraud and manage litigated claims.
• Proactively capture third parties to reduce claim costs.

About You;

• Previous experience in Motor Claims is essential

• Strong communication skills.
• Confident decision-making ability.
• Good understanding of motor liability and litigation.
• Ability to prioritise and work under pressure.
• A proactive, team-focused approach.

• Organised and proactive in progressing claims.
• Provides solutions and demonstrates initiative.

• Acts as a role model and continuously develops skills