Client Coordinator

James Frank Associates

Our client, a leading business in their sector is seeking a Client Coordinator join them on a full-time, permanent basis.

Due to an exciting period of growth our client is looking for an organized, diligent and customer-focused Client Coordinator to join their team, where you will be a focal point of communication between clients and third parties, ensuring relationships are maintained whilst being the first point of contact for any questions, queries or concerns.

The ideal will have a minimum of 2 years’ experience in a Coordinator / Customer Service role where you are confident liaising with customers in a busy and varied environment.

Key Responsibilities:

  • Build a strong relationship with clients and third parties
  • Maintain accurate schedules, ensuring all updates are immediately rectified at all times
  • Ensure regular communication is maintained with clients
  • Confident working in a fastpaced environment maintaining high levels of accuracy and compliance at all times
  • Recognize, report and flag any issues or concerns immediately
  • Manage internal CRM systems with accuracy and attention to detail at all times
  • Work in an ever0changing environment, reacting to issues in a proactive nature

Key Experience:

  • Minimum of 2 years’ experience working in a customerfocused, Coordinator / Customer Service role
  • Confident acting as the first point of contact both over the phone and via email, able to work both independently and as part of a wider team
  • Excellent communicator, both written and verbal
  • Strong organization and timemanagement ability
  • Excellent decisionmaking skills

This is an excellent opportunity for an organized, diligent and switched-on Client Coordinator with strong customer service experience to join a thriving business who are leaders in their field.

You will be working with a knowledgeable team, working closely with clients and other departments across the business to provide the highest-level of customer care.

CVs are being reviewed, so please apply now for immediate consideration.  

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