Client Manager in Norwich, Norfolk

Are you working in Accountancy practice and looking for something different? NXTGEN are working closely with a well-established small independent Norwich firm, looking to appoint an additional Client Manager as part of its continued growth.

This is a great opportunity for a Client Manager to join a close-knit team where you'll have the autonomy to manage your own portfolio, build genuine relationships with clients and take responsibility for delivering a high level of service. Importantly, you don't necessarily need to be the finished article. The client is open to someone who is developing towards a Client Manager position and is ready to take that next step, with the right attitude and approach being just as important as technical experience.

You'll take responsibility for managing a portfolio of predominantly limited company clients, acting as their main point of contact and providing a range of accountancy and business support services. The role combines hands-on technical work with client management, giving you the opportunity to understand each client's business, identify their needs and build relationships that go beyond simply completing their accounts.

Key Responsibilities:

• Managing and developing relationships with your own portfolio of predominantly limited company clients.
• Acting as the main point of contact, building trusted relationships and understanding the needs of each business.
• Preparing and reviewing year-end accounts, ensuring work is completed accurately and efficiently.
• Overseeing bookkeeping, VAT returns and other day-to-day accounting requirements.
• Managing and reviewing work completed by the wider support team, ensuring everything is delivered to a high standard.
• Providing clients with practical advice and support, identifying opportunities to add value where appropriate.
• Taking ownership of deadlines, workflow and the overall service delivered to your portfolio.
• Getting to know your clients and their businesses, adapting the level of support to suit their individual requirements.

You'll ideally have:

• Previous experience working within an accountancy practice.
• Experience preparing year-end accounts for limited companies.
• Exposure to bookkeeping, VAT and general accounts preparation.
• The confidence and ability to manage your own workload and work independently.
• Good communication skills and the confidence to deal directly with clients, both over the phone and in person.
• A proactive, personable approach, with a genuine interest in understanding and supporting clients.
• AAT, ACCA or ACA studies, or a relevant qualification, would be beneficial, but qualifications aren't the deciding factor. Personality, attitude and the ability to build relationships are just as important.

What's in it for You?

• The opportunity to join a growing, independent accountancy practice with an established client base.
• A varied position combining hands-on accounts work with client management and relationship building.
• Genuine autonomy and responsibility, with the opportunity to make the role your own.
• A friendly, relaxed and supportive working environment.
• Flexible working and hybrid working
• The opportunity to develop your career and take on greater responsibility as the practice continues to grow.
• A competitive salary, dependent on your qualifications and experience.

This Client Manager opportunity is a particularly good for someone who enjoys the variety that comes with working in practice but wants to move away from simply processing work and towards taking greater ownership of client relationships.

You'll be joining an independent business that values its people, takes a flexible approach to working and puts the needs of its clients at the heart of what it does. With continued growth, additional support being introduced into the team and a genuinely open-minded approach to recruitment, there's plenty of scope for the right person to develop and progress.

Salary dependent on experience. Please contact Annie for more information.