Client Manager

Full Time | Permanent | Hybrid Working | 35 Hour Week

Are you an experienced insurance professional with a passion for delivering exceptional client service? Do you enjoy building long-term relationships, managing renewals, and working with high-net-worth customers who expect the very best?

We're recruiting for a Client Manager to join a highly respected specialist insurance business during an exciting period of growth and development. This is a fantastic opportunity to become part of a collaborative, supportive team, with genuine opportunities to progress and shape your career as the business continues to evolve.

Ideally, you'll have experience within speacialist motor insurance or a broader insurance background coupled with a genuine interest in classic cars and the automotive world.

As a Client Manager, you'll take ownership of a portfolio of high-net-worth clients, ensuring their needs are understood, expectations are exceeded, and renewals are managed effectively. You'll build strong relationships, provide expert advice, and work closely with colleagues to deliver a first-class customer experience.

This role is about far more than processing policies—it's about becoming a trusted advisor, influencing outcomes, and nurturing long-term client relationships.

• Managing and developing relationships with high-net-worth clients

• Handling policy renewals and retention activities

• Delivering an exceptional level of customer service and support

• Managing client expectations and resolving queries professionally

• Building trust and acting as a key point of contact for your portfolio

• Identifying opportunities to strengthen client relationships and add value

• Working collaboratively with colleagues to achieve team and business objectives

• Maintaining accurate records and ensuring compliance with industry regulations

• Previous experience within the insurance industry is essential

• Experience within classic car insurance would be highly advantageous, although broader insurance backgrounds will also be considered

• A tenacious, self-starting approach with the ability to work proactively

• Confident, approachable and influential communication skills

• Strong relationship-building and account management capabilities

• Excellent attention to detail and organisational skills

• A collaborative mindset and willingness to support the wider team

• Hybrid working

• 35-hour working week

• 25 days holiday plus bank holidays

• Company pension scheme

• Perkbox employee benefits

• Critical illness cover

• Life insurance

• Annual bonus opportunities

• Genuine career development and progression opportunities

• A friendly, knowledgeable and supportive team environment

This is an exciting opportunity to join a business that is investing in its future and in its people. If you're looking for a role where you can develop your expertise, build lasting client relationships and grow your career within specialist insurance, we'd love to hear from you.