Communications & Liaison Officer

Communications & Liaison Officer

Location: Wirral
Salary: Up to £45,000 DOE
Working Pattern: Hybrid Working (3 days office / 2 days home)

We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives.

The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels.

Key Responsibilities

• Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience.
• Build and maintain strong relationships with clients, charity partners, and key stakeholders.
• Act as a point of contact for external organisations and support partnership activities.
• Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels.
• Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives.
• Create engaging content for social media, websites, newsletters, and other communications platforms.
• Support and develop the firm's social media presence by creating content and increasing audience engagement.
• Assist with internal and external communications to keep colleagues, clients, and stakeholders informed.
• Collaborate with legal teams to develop thought leadership content, case studies, and client success stories.
• Ensure all communications align with the firm's brand, values, and regulatory requirements.
• Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact.
• Monitor and report on the effectiveness of communications, events, and engagement activities.

Key Skills & Experience

• Must have previous experience working in similar senior communications, marketing, public relations role.
• Excellent written and verbal communication skills.
• Strong relationship-building and stakeholder management abilities.
• Experience coordinating events and managing multiple projects simultaneously.
• Content creation experience across digital and social media platforms.
• Good understanding of social media and digital marketing best practices.
• Highly organised with strong attention to detail.
• Creative, proactive, and able to identify opportunities to increase engagement and brand awareness.
• Ability to work collaboratively with a range of internal and external stakeholders.
• Proficiency in Microsoft Office and marketing or social media management tools.
• Experience within legal, professional services, agency or a regulated environment would be advantageous.

Company Benefits

• Salary up to £45,000 depending on experience
• Hybrid working model (3 days office / 2 days home)
• 23 days holiday plus bank holidays
• Income Protection
• Dental Plan
• Critical Illness Cover
• Death in Service Benefit
• Employee Assistance Programme
• Pension Scheme
• Excellent opportunities for career development and progression