Content Designer

Olive Jar Digital Ltd · Direct employer

Content Designer – English/Welsh Bilingual

We’re looking for an experienced Content Designer to join a multidisciplinary team delivering new digital services for our public sector client.

You’ll help design clear, accessible and evidence-based content for services aimed at helping people identify and reduce gambling-related harms and access appropriate support.

What you’ll do

  • Design user-centred content across digital services and journeys

  • Turn complex information into clear, accessible content

  • Work closely with user researchers, service designers, interaction designers and product teams

  • Use research, analytics and user feedback to test and improve content

  • Ensure English and Welsh content and journeys are considered from the outset

  • Contribute to services that meet GDS Service Standard and WCAG 2.2 AA requirements

What we’re looking for

  • Strong content design experience within agile digital teams

  • Experience designing accessible, user-centred digital content

  • Good understanding of GDS standards and content design principles

  • Experience using user research and evidence to inform content decisions

  • Ability to work sensitively with complex or potentially distressing subject matter

  • Welsh/bilingual content design capability

Location: Remote-first, with occasional in-person workshops
Clearance: BPSS

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