Contract Administrator

Job Title: - Contract Administrator

Base Location: Reading

Job type: - 4-month (temp to perm for right candidate)

Salary: PAYE - £12.71 /hour

Roles & Responsibilities

• Schedule planned preventative maintenance (PPM), reactive, and quoted works, ensuring contractual KPIs and service level agreements are consistently achieved.
• Manage and update work orders on CAFM systems such as Planon, SAP, and customer-specific platforms, maintaining accurate and up-to-date records.
• Coordinate with engineers, subcontractors, contract managers, and clients to arrange appointments, provide updates, and resolve scheduling queries.
• Monitor and analyse PPM schedules to identify trends, optimise resource allocation, and improve operational efficiency.
• Raise purchase orders and support supplier management to ensure timely delivery of services and materials.
• Act as the primary point of contact for scheduling enquiries, providing prompt and effective support to internal and external stakeholders.
• Generate, maintain, and extract management information (MI) and reports from CAFM systems to support business performance and decision-making.
• Ensure compliance with contractual requirements, health and safety standards, and departmental procedures throughout all planning activities.
• Perform a range of administrative duties, including maintaining documentation, updating records, and supporting the wider operations team.
• Support the Contract Manager and Supervisors with ad hoc tasks, process improvements, and initiatives to enhance service delivery and customer satisfaction.

Qualifications / Experience

• Previous experience using CAFM systems such as Planon, SAP, Coupa, or similar facilities management software.
• Strong proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Experience in planning, scheduling, or coordinating maintenance or engineering services within a fast-paced environment.
• Proven ability to prioritise workloads, manage multiple tasks, and meet strict deadlines while maintaining accuracy.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with customers, engineers, subcontractors, and internal teams.
• Experience raising purchase orders and coordinating supplier or subcontractor activities.
• Strong analytical and problem-solving skills, with the ability to interpret data and improve scheduling efficiency.
• Customer-focused approach with a commitment to delivering high-quality service and meeting contractual performance targets.
• Knowledge of health and safety practices within facilities management or maintenance environments.
• Technical understanding of Mechanical & Electrical (M&E) services or facilities management operations would be advantageous.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.