Contracts Manager at Franklin Hodge Industries Ltd, Hereford

Franklin Hodge Industries Limited are leaders in the design, manufacture and installation of grain silos, cooling towers and liquid storage systems for the storage of fire sprinkler, high-quality industrial process and drinking (potable) water. From our office in Hereford and manufacturing facility in Birmingham, we supply our products across all industries, locally, nationally and globally.

We are looking for an experienced and motivated Contracts Manager to join our Operations team, leading and overseeing the Contracts Team to ensure the successful planning, coordination and delivery of contracts from receipt of order through to completion.

This is an excellent opportunity for someone with strong leadership, contract management and commercial experience who is looking to take on a key role within a specialist engineering environment, driving team performance, maintaining customer relationships and ensuring projects are delivered safely, efficiently, on time and within budget.

Job Title: Contracts Manager

Location: Hereford

Salary: Up to 60k - dependent on experience.

Purpose of the Role

We are looking for an experienced and proactive Contracts Manager to lead and oversee the Contracts Team, ensuring the successful planning, coordination and delivery of contracts from receipt of order through to completion.

The successful candidate will be responsible for managing team performance, overseeing contract delivery, maintaining strong customer relationships and ensuring projects are completed safely, efficiently, on time and within agreed budgets.

This role requires strong leadership, commercial awareness and organisational skills, alongside a commitment to quality, customer satisfaction and continuous improvement.

Key Responsibilities:

• Lead, manage and develop the Contracts Team, allocating work, setting priorities and ensuring clear accountability for delivery
• Oversee the portfolio of contracts from order handover through to completion, ensuring appropriate planning, governance and control
• Set team objectives, monitor workload and performance, provide regular feedback and support training, development and succession planning
• Review contract scope, commercial terms, risks and delivery requirements, escalating significant issues and agreeing recovery actions where required
• Ensure contract-specific risk assessments, method statements and other site documentation are completed, suitable and compliant before work starts
• Maintain oversight of programmes, resources and milestones to ensure agreed completion dates, quality standards and customer requirements are achieved
• Monitor contract costs, forecasts, variations and margins, taking timely action to protect profitability and ensure accurate financial reporting
• Provide guidance and approval for supplier and subcontractor selection, quotation evaluation, negotiation, procurement and performance management
• Coordinate with customers, consultants, suppliers, subcontractors and internal departments, including Sales, Drawing Office, Purchasing, Production and Site Operations
• Chair or support contract review meetings and ensure decisions, actions, risks and changes are clearly documented and followed through
• Ensure site visits, surveys, inspections and reports are completed to the required standard, and that direct and subcontract labour is effectively planned
• Resolve escalated customer, contractual, warranty and post-contract issues, protecting the company’s commercial position and customer relationships
• Drive consistent processes, management information and continuous improvement across the Contracts Team

What We Are Looking For

• Proven experience in contract management, project management or a similar operational leadership role.
• Strong leadership and people management skills, with the ability to motivate, develop and support a team.
• Excellent organisational and planning skills, with the ability to manage multiple contracts and competing priorities.
• Strong commercial and financial awareness, including experience managing budgets, costs and profit margins.
• Excellent communication, negotiation and relationship-building skills.
• A proactive and solutions-focused approach, with strong decision-making and problem-solving abilities.
• The ability to identify and manage risks, resolve challenges and maintain performance under pressure.
• Strong attention to detail and a commitment to delivering high standards of quality and customer satisfaction.
• Confidence working collaboratively with customers, suppliers, subcontractors and internal teams.
• A commitment to health and safety, compliance and continuous improvement.
• Competence in using relevant IT systems for planning, reporting and contract management.

If you feel you have the skills and experience to succeed in this role, we would love to hear from you!

Apply today and take the next step in your career with Franklin Hodge Industries.