Coordinator
BramahHR Ltd
We’re looking for an organised, customer-focused Coordinator to support teams, schedule engineer visits and manage the planning of projects as well as ensure customer jobs are completed efficiently and on time. The role is based in the company’s head office near Fleet and can be worked 4 full days or 5 shorter days.
The perfect candidate will have experience in a similar coordination, strong administration or scheduling role, with strong organisation skills and a proactive approach to problem-solving.
The role
- Coordinate technician schedules in line with customer requirements and SLAs
- Optimise schedules and manage changes where priorities conflict
- Carry out customer pre-calls and follow up after visits
- Ensure work orders are accurate and complete
- Monitor SLA performance and record failed visits
- Resolve customer issues and escalate concerns where needed
- 25 days’ annual leave
- Benefits points scheme
- Professional development opportunities
- Free parking
- On-site café, gym and restaurant
- Supportive, dynamic working environment
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