Counter Assistant in Newbury, West Berkshire

Trade Counter Sales Assistant

£29,473.92
Full-Time, Permanent

Monday to Friday
No Weekends | No Bank Holiday Working | Christmas Shutdown

M4 Recruitment are delighted to be recruiting on behalf of our client, a well-established and growing UK business, who are opening a brand-new branch in Newbury.

This is a fantastic opportunity for an enthusiastic and customer-focused Trade Counter Sales Assistant to join a new team from day one and play an important role in the success and growth of the branch.

Our client is looking for someone who thrives in a busy, customer-facing environment, enjoys building relationships and has a natural ability to identify sales opportunities while delivering outstanding customer service.

If you’re motivated, organised and enjoy working in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you!

The Role

As a Trade Counter Sales Assistant, you will be one of the first points of contact for customers, helping to ensure the smooth day-to-day running of the branch while supporting sales and business growth.

Your responsibilities will include:

• Welcoming and assisting customers at the trade counter.
• Providing customers with accurate product and service information.
• Processing customer enquiries, quotations and orders efficiently and accurately.
• Proactively generating sales through telephone enquiries and customer engagement.
• Building and maintaining strong relationships with new and existing customers.
• Identifying opportunities to increase sales and promote products.
• Supporting trade counter promotions and initiatives to help grow the branch.
• Assisting with the daily operations and administration of the branch.
• Ensuring all customers receive consistently high standards of service.
• Working closely with the wider branch team to achieve business objectives.
• Maintaining a professional, organised and welcoming trade counter environment.

What We’re Looking For

• Previous experience in a customer service or sales-focused role.
• Trade counter, retail, merchant or similar sales experience would be advantageous.
• A confident and proactive approach to selling.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A professional, friendly and approachable manner.
• Good problem-solving abilities.
• Ability to work independently and as part of a team.
• Confidence in handling customer enquiries and processing orders.
• Basic computer skills, including Microsoft Office.
• A willingness to learn new products and develop industry knowledge.

Salary & Benefits

Competitive annual salary.

Monday to Friday working.

No weekends or Saturday working.

No bank holiday working.

Christmas shutdown.

25 days annual leave plus bank holidays.

Option to purchase up to an additional week’s annual leave.

Contributory pension scheme.

Full training and ongoing support.

Long-term career opportunities within an established and expanding business.

Opportunity to join a brand-new branch and help shape its success from the beginning.

Why Apply?

This is more than just another sales position. It’s an opportunity to join a brand-new branch from day one, build lasting customer relationships and make a genuine contribution to its future success.

With a Monday-to-Friday working week, no weekends, generous holiday entitlement and a Christmas shutdown, this role offers a fantastic work-life balance alongside the stability of a well-established and growing business.

Whether you’re already working in trade counter sales or have a strong customer service and sales background and are looking for your next challenge, we’d love to hear from you.

Interested? Apply today!

M4 Recruitment are recruiting on behalf of our client and welcome applications from enthusiastic, customer-focused individuals looking for a rewarding long-term opportunity.