Credit Control & Contracts Coordinator in Knowsley, Merseyside

Credit Control & Contracts Coordinator

• Kirkby, Liverpool
• Salary - £29,000 - £31,000 per annum
• Full time - Monday to Friday, 8:45am - 5pm
• Permanent
• Holidays - 25 days + bank holidays + birthday off!

Are you an experienced Credit Controller looking for a role where you can make a genuine impact beyond the traditional finance function?

We're recruiting on behalf of a growing and established business in Liverpool seeking a Credit Control & Contracts Coordinator to join their team. This is a fantastic opportunity for someone with strong credit control experience who also enjoys improving processes, building systems and working closely with stakeholders across a business.

The role is approximately 60% credit control and 40% contracts administration, with the emphasis very much on finding someone who can confidently take ownership of credit control responsibilities from day one.

The Opportunity

You'll be responsible for managing customer debt, maintaining healthy cash flow and resolving payment queries, whilst also playing a key role in introducing a more structured and centralised approach to contract administration.

This isn't a legal or commercial contracts position. Instead, you'll take ownership of organising, tracking and maintaining important company agreements, ensuring key dates, renewals and documentation are properly managed and never missed.

If you enjoy bringing order to complex information, creating efficient processes and seeing projects through to completion, this could be the ideal next step.

Key Responsibilities

Credit Control

• Managing outstanding customer accounts and aged debt.
• Chasing overdue payments and maintaining regular customer contact.
• Investigating and resolving invoice and payment queries.
• Liaising with internal departments to resolve account issues.
• Supporting account reconciliations and maintaining accurate records.
• Prioritising and managing your own workload effectively.

Contracts Administration

• Building and maintaining a central contracts register.
• Gathering and organising agreements from across the business.
• Recording key contractual information including renewal dates, notice periods and contract ownership.
• Identifying missing, expired or incomplete agreements.
• Coordinating contract renewals and reviews.
• Following up with managers and stakeholders to ensure actions are completed.
• Establishing robust systems and processes to keep contract information accurate and up to date.

What We're Looking For

• Previous hands-on Credit Control experience
• Strong administration and organisational skills
• Good Excel and data management skills
• Excellent attention to detail
• Confident communication skills
• Ability to manage multiple priorities and work independently
• Proactive and solutions-focused approach

If you're looking for a position where you can utilise your credit control expertise whilst taking on broader business responsibilities, we'd love to hear from you.

Apply today or contact us for a confidential discussion.

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