Credit Controller

CREDIT CONTROLLER - Lovely family run business 

GREENFORD

SALARY UP TO £40K PER ANNUM DEPENDING ON EXPERIENCE

Our client is looking for an experienced, confident, and proactive Credit Controller to join their finance team. This is a key role within the business, working closely with the Financial Controller and Director to ensure the timely collection of debt, accurate sales ledger management, and strong credit risk control.

The ideal candidate will be one step ahead, organised, commercially aware, and not afraid to pick up the phone. You will take ownership of the full credit control function and play an important part in protecting the financial health of the business.

Key Responsibilities

Debt Collection & Customer Accounts

• Proactively chase outstanding debt by phone, email, ensuring payments are collected on time and within agreed terms.
• Open new customer accounts, carrying out full due diligence to assess creditworthiness and reduce the risk of bad debt.
• Set and manage customer credit limits, including liaising with credit limit insurers to ensure appropriate cover is in place.
• Send monthly customer statements
• Handle customer queries efficiently and accurately, resolving disputes and escalating where necessary.

Sales Ledger & Reconciliation

• Post daily sales invoices that are automatically transferred from the sales software to Sage, ensuring all dates are correct.
• Reconcile sales invoices and investigate any discrepancies, ensuring the sales ledger is accurate and up to date at all times.
• Raise sales credit notes where necessary, obtaining the appropriate authorisation prior to processing.
• Carry out the month-end sales reconciliation process, ensuring all postings are complete and accurate before month-end close.

Insurance & Compliance

• Update and maintain plant insurance records in the system for all customer’s, ensuring cover is current and flagging any gaps or renewals required.
• Monitor and manage credit insurance policies, keeping all records accurate and up to date.

Reporting

• Report regularly to the Financial Controller and Director on debtor positions, aged debt, and any accounts of concern.
• Produce and present accurate credit control reports as required.

Skills & Experience Required

• Proven experience in a credit control role, this is not an entry-level position.
• Strong working knowledge of Sage 50 and/or Sage 200.
• Advanced Excel skills, including the ability to produce reports and reconcile data effectively.
• Good understanding of accounting principles, including accounts receivable and accounts payable.
• Experience in credit risk assessment and opening new customer accounts.
• Familiarity with credit limit insurance processes (desirable).

Looking for

• Confident communicator, comfortable dealing with customers at all levels and having difficult conversations when needed.
• Highly organised and able to prioritise a busy workload, always staying on top of deadlines.
• Reliable and consistent, with a strong attention to detail.
• Self-motivated and proactive, someone who takes ownership
• A team player who can also work independently and use their initiative.

Other

Monday- Friday- 9am-5pm

Benefits:

• Company pension
• Free parking

Work Location: In person

If interested in applying for this excellent Credit Controller role, kindly submit your CV to Anna Maguire.

Whilst we will endeavor to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates.  We will keep your details on file and may contact you with future opportunities.