Credit Controller

Credit Controller
South Birmingham (Hybrid Working)
6 Month Fixed Term Contract
£28,000 - £32,000

We are recruiting for a Credit Controller to join a growing marketing business based in South Birmingham on an initial 6-month fixed-term contract.

Working as part of a wider finance team, you will manage a ledger of approximately 200 live accounts, alongside supporting the recovery of outstanding balances across a legacy client ledger.

The role will involve:

• Managing a portfolio of approximately 200 live client accounts

• Chasing outstanding debt and negotiating payment arrangements

• Managing a legacy client ledger and resolving outstanding balances

• Investigating account histories before contacting clients

• Resolving account queries and disputes

• Producing reports and analysing data using Excel, including Pivot Tables and VLOOKUPs

Ideally you will:

• Have previous experience within Credit Control, Collections or Accounts Receivable

• Demonstrate excellent communication skills and empathy when dealing with clients

• Possess strong problem-solving and investigative skills

• Be confident handling complex client conversations and resolving disputes

• Have good Excel skills, including Pivot Tables and VLOOKUPs

• Be organised and able to manage a busy workload

In return you will:

• Join a supportive finance team

• Benefit from hybrid working

• Gain exposure to complex account management and problem solving

• Work within a growing and fast-paced business

This is an excellent opportunity for an experienced Credit Controller looking for a varied role that combines credit control, investigation and relationship management.