Credit Controller

At Grosvenor, we're a leading name in power, transformer and oil services, partnering with world-leading generation, transmission and distribution companies on projects including AIS, GIS, offshore wind connections and converter substations.

We're looking for a proactive and experienced Credit Controller, to be based between our Warrington and Manchester offices, to manage our sales ledger and debtor portfolio, working closely with our Oil and Power teams to keep cash flowing and customer relationships strong.

If you're a confident negotiator who thrives on turning overdue invoices into collected cash, and you enjoy working across commercial and project teams to get things resolved, we'd love to hear from you.

We're looking for a Credit Controller to proactively manage outstanding debts in line with agreed payment terms, while maintaining strong customer relationships. You'll work closely with Project Managers, Quantity Surveyors and Commercial teams to minimise aged debt, improve cash flow and reduce bad debt risk.

Who We Are

At our sister company, Grosvenor, we've built a heritage spanning over four decades, delivering power, transformer and oil services to some of the world's leading generation, transmission and distribution companies.

As part of the wider Morson Group, we offer the agility of a specialist technical business with the strength and stability of one of the UK's leading engineering organisations. Our teams work collaboratively with clients to deliver safe, sustainable and future-ready solutions across the power and oil sectors.

You'll join a finance function where accuracy, relationship-building and continuous improvement are at the heart of everything we do.

What You'll Do

As Credit Controller, you'll play a key role in managing our sales ledger and driving cash collection, including:

• Managing a portfolio of customer accounts and proactively chasing overdue invoices via telephone, email and customer portals
• Building and maintaining positive relationships with customers
• Resolving invoice disputes promptly by liaising with Project Managers, Quantity Surveyors and Commercial teams
• Negotiating payment plans where appropriate and escalating high-risk accounts to senior management
• Allocating customer receipts, reconciling accounts and investigating unallocated cash
• Raising copy invoices and statements, and processing credit notes following authorisation
• Meeting monthly cash collection targets and reducing debtor days (DSO)
• Monitoring overdue debt by ageing category and producing weekly debt reports and cash flow forecasts
• Monitoring applications for payment, certified valuations, retentions and variation invoices under NEC and JCT contracts
• Reconciling the sales ledger and preparing aged debtor reports at month-end
• Opening new customer accounts, carrying out credit checks and reviewing customer credit limits
• Chasing payments from our Oil business suppliers, Tier 1 contractors and major clients across our Power business
• Working closely with the Oil MD and Power Quantity Surveyors and Project Managers to secure payment and recover retention monies promptly

What We're Looking For

Essential

• Previous Credit Control experience
• Strong telephone negotiation skills
• Excellent communication skills
• Good attention to detail and strong organisational skills
• Ability to prioritise workload and remain confident in difficult conversations
• Good Microsoft Excel skills (XLOOKUP, SUMIFS, Pivot Tables)
• Experience using accounting software

Desirable

• Construction industry experience
• Understanding of Applications for Payment
• Experience with retentions and contract valuations
• Experience using Access Dimensions or a similar ERP system
• A credit management qualification (ICM or equivalent)

You'll also bring an assertive but professional manner, strong problem-solving skills, resilience and persistence, and a commercially aware, team-focused approach.

Why Grosvenor?

💷 Own the ledger: Take ownership of a varied portfolio spanning our Oil and Power businesses.

🤝 Collaborate: Work closely with Project Managers, Quantity Surveyors and Commercial teams to get deals over the line.

📈 Make an impact: Directly influence cash flow, debtor days and bad debt performance.

🏢 Belong: Be part of a supportive business backed by the wider Morson Group, with real opportunities to grow your career.

Grosvenor Power is proud to be an equal opportunities employer. We value diversity and are committed to fostering an inclusive, respectful and supportive working environment where everyone can thrive. We welcome applications from all individuals and make our employment decisions based on merit, qualifications and business needs, regardless of age, gender, disability, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.