Credit Controller

Credit Controller | Shrewsbury | Permanent | Salary circa £30,000 | Home working with an office visit once per month

Are you an experienced Credit Controller with a proven track record of reducing aged debt and improving cash flow?

Do you have excellent negotiation skills, strong commercial awareness, and hands-on experience using Sage 50?

The Opportunity

We're recruiting on behalf of a well-established organisation seeking an experienced Credit Controller to join their finance team.

This is an excellent opportunity for a confident and proactive Credit Controller who enjoys taking ownership of their ledger, building relationships and delivering results. We're looking for someone with strong negotiation skills, a positive attitude and the ability to manage debt recovery professionally while maintaining excellent customer relationships.

You will be joining a supportive team where your ability to influence outcomes, manage customer accounts effectively, and drive timely payment collection will have a direct impact on business performance.

Please note – this role is predominantly working from home with an office visit required every 1 or 2 months

Key responsibilities will include:

• Managing and reducing aged debt
• Chasing outstanding payments via telephone, email and written correspondence
• Building strong relationships with customers and internal stakeholders
• Negotiating payment plans and securing payment commitments
• Investigating and resolving invoice and payment queries
• Reconciling customer accounts and allocating cash accurately
• Maintaining accurate credit control records and reports
• Escalating unresolved issues where appropriate
• Supporting the business in maximising cash flow and minimising risk

Personal Profile

We're looking for a confident and motivated Credit Controller who enjoys taking ownership of their ledger and delivering results. You will be a strong communicator who can build relationships at all levels, whilst remaining firm and professional when negotiating payments and resolving outstanding queries. A proactive mindset, attention to detail and the ability to work independently are essential for success in this role.

To be considered, you will have:

• Previous experience within a Credit Control position
• Strong negotiation and influencing skills
• Experience using Sage 50
• A proven track record of reducing aged debt and improving cash collection
• Excellent communication and relationship-building abilities
• Strong account reconciliation and problem-solving skills
• Good working knowledge of Excel
• The ability to manage competing priorities and meet deadlines
• A proactive, organised and self-motivated approach to work
• Confidence in handling difficult conversations professionally and effectively

Perks include:

• Health Cash Plan covering a range of healthcare costs
• Ongoing training, development and career progression opportunities
• Employee assistance programme offering free, confidential support for you and your family
• Long service awards and recognition schemes
• Birthday recognition voucher
• Access to Blue Light Card discounts

TO APPLY

Please contact Joe Woodall at Seymour John Ltd.

If you thrive in a fast-paced environment and enjoy making a measurable impact, we would love to hear from you!

By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.