Credit Controller in Poole, Dorset

Location: Poole
Salary: Up to £30k
Job Type: Permanent
Hours: Monday-Friday, 8:00am-5:00pm | 40 hours per week

We're recruiting for a Credit Controller to join a busy finance team based in Poole.

This is a varied role where you'll take ownership of customer accounts, manage outstanding payments and help keep cash flow running smoothly, while building good relationships with customers and internal teams.

• Acting as a key point of contact for customer account and payment queries

• Managing customer account reconciliations, portals and EDI integrations

• Reviewing new and existing accounts, including credit checks, payment history and credit limits

• Managing a portfolio of customer accounts and proactively chasing outstanding debt

• Prioritising high-value accounts and invoices to minimise bad debt and risk

• Resolving invoice and payment queries quickly and efficiently

• Preparing and sending customer statements and overdue payment reminders

• Producing weekly and ad hoc credit, account and reporting information

• Proactively managing new accounts and high-value invoices

• Building positive working relationships with customers and internal teams

• Preparing consolidated month-end invoices

• Escalating any significant credit or account issues when required

• Previous experience in credit control, accounts receivable or a similar finance role

• Good attention to detail and confidence working with figures

• Someone who is comfortable having conversations around outstanding payments

• Strong communication and relationship-building skills

• Good organisation and the ability to manage multiple accounts and priorities

• A proactive approach to resolving queries and collecting outstanding debt

• Confidence using finance systems and Microsoft Office

If you're looking for a permanent Credit Control role where you can take ownership of your own workload and be part of a busy finance team, we'd love to hear from you.

Apply today to find out more.

TJCOM