Credit Supervisor

Your new company
Hays are partnering with a well‑established, highly reputable organisation experiencing strong growth and continued commercial success. They are now seeking an experienced Credit Controller to step into a supervisory position, playing a key role in shaping the credit function and driving best‑practice across the team.

Your new role
You will take full ownership of the end‑to‑end Credit Control function, acting as the go‑to specialist for all credit‑related decisions. This is a hands‑on, influential role where you will oversee one team member while working closely with senior stakeholders to protect cashflow and minimise risk.
Key responsibilities include:

• Credit risk management - partnering with Sales and internal stakeholders to set and review credit limits, conduct credit checks, manage the stop list and proactively mitigate financial exposure
• Debt recovery - managing aged debt, reducing DSO, and ensuring timely collection through confident, professional communication
• Stakeholder collaboration - acting as the bridge between Finance and Sales, influencing decisions and ensuring credit policies are followed
• Problem resolution - investigating queries, resolving disputes, and ensuring customer accounts remain accurate and up to date
• Process improvement - identifying opportunities to streamline workflows, enhance reporting and strengthen credit governance

This is a role where your voice will be heard, your expertise valued, and your decisions trusted.

What you'll need to succeed
You will be a seasoned Credit Controller with a proven track record of managing complex accounts and confidently influencing commercial teams. You'll bring:

• Strong experience working closely with Sales and the confidence to stand your ground when making credit decisions
• Excellent communication skills, with the ability to build rapport quickly and maintain strong internal and external relationships
• The gravitas to enforce credit policies, challenge decisions when necessary, and protect the business from unnecessary risk
• A proactive, solutions‑focused mindset and the ability to work autonomously

What you'll get in return
You'll join a forward‑thinking, supportive business where your expertise will directly shape the credit function. In return, you'll benefit from:

• The autonomy to make decisions and develop your credit risk capability further
• A collaborative culture where your input is valued
• Competitive salary, strong benefits package and excellent working hours

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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