CSA Supervisor

Highfield Professional Solutions Ltd

CSA Supervisor
Location: Finland, Kouvola
Rate: €5,500 to €6,000 Net Per Month
Contract Duration: 12 Months+

Rotation: 10/4 or 3/1
Valid EU Passport/Right to Work Required: Yes

Are you ready to lead and inspire a dynamic team in Finland? This is a fantastic opportunity to advance your career while managing critical operations in a vibrant environment. If you thrive in leadership roles and are seeking an exciting challenge, this position could be perfect for you.

About The Role:

  • Supervise and coordinate Customer Service Associates ensuring high performance and compliance
  • Monitor daily operations and optimise workflow efficiency
  • Provide coaching and guidance to team members for continuous improvement
  • Maintain strong communication with all stakeholders
  • Ensure safety protocols and company policies are strictly followed

About You:

  • Proven experience in supervising customer service teams
  • Strong leadership and communication skills
  • Ability to work independently and handle multiple tasks
  • Knowledge of operational procedures and safety standards
  • Flexibility for shift patterns and rotation schedules

Nice to Have Skills:

  • Experience working in the EU or Finland specifically
  • Fluency in additional languages
  • Knowledge of industry-specific software

Other Requirements:

  • EU passport preferred; UK permits take 2-4 weeks to process
  • Willingness to start ASAP

Take your career to the next level and join a vibrant team in Finland. Don't miss out-apply now!

Apply Now →

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