Customer Care Executive

Top Recruit is working with a well-established and well-respected travel business to recruit a Travel Operations & Customer Care Executive.

We’re looking for an experienced travel professional with excellent attention to detail and a strong focus on customer service.

Key responsibilities:

• Check bookings before confirmation, invoicing and ticketing
• Prepare accurate travel documentation and invoices
• Resolve booking and documentation queries
• Support the Customer Service team with post-travel issues
• Help improve quality control and customer processes

About you:

• Travel industry experience
• Excellent attention to detail and organisation
• Strong customer service skills
• Able to prioritise and meet deadlines
• Calm, professional and confident under pressure
• Proactive team player with good problem-solving skills