Customer Care Technician - New Build Housing

Are you an experienced Customer Care Technician with a background working within new build housing?

Approach Personnel are proud to be partnered with a regional new build housing developer, who are currently looking to hire a Customer Care Technician to join them on a permanent basis to work on sites across the Birmingham area. As a Customer Care Technician, you will be responsible for carrying out snagging tasks on properties still within their warranty period and ensuring a quality customer journey along the way.

What's in it for you?

• Basic salary upto £44,000 (D.O.E)
• Access to a company van
• 26 days holiday + bank holidays
• Tools provided

What are we looking for?

• Experience in a similar role for a new build housing developer.
• Experience across multiple trades.
• Excellent customer facing experience.
• A solid background in Carpentry is neccessary.

Key Responsibilities:

• Attend to defects reported within the warranty period of purchasers and clients.
• Ensure works are completed to an excellent standard
• Liaise with homeowners and carry out effective back up cover to subcontractors.
• Be responsible for health and safety to both operative and the occupants of the property.