Customer Service Account Coordinator

Customer Service Co-ordinator

We are recruiting for one of our well-established, market-leading clients who are looking to appoint a Customer Service Co-ordinator to join its successful and supportive team.

This is an excellent opportunity for a highly organised and customer-focused individual. You will be working closely with a team of Account Managers, responsible for managing customer enquiries, coordinating administrative processes and ensuring the highest standards of service are delivered throughout the customer journey.

The successful candidate will be proactive, detail-oriented and able to manage multiple priorities with confidence. If you come from a strong customer service background and are looking for your next challenge, please send us your CV today.

The Role:

Your responsibilities will include:

• Providing day-to-day administrative support to the Account Management team, ensuring systems and records are accurate and up to date.
• Managing shared inboxes, prioritising customer queries and ensuring they are responded to efficiently.
• Preparing quotations, reports and customer information to support the wider team.
• Coordinating vehicle orders with internal departments and external partners to ensure a smooth and accurate process.
• Working collaboratively across the business to resolve queries and maintain excellent communication.
• Contributing to an outstanding customer experience through efficient, proactive support.

Skills & Knowledge:

This role is all about potential. We're looking for someone who is enthusiastic, eager to learn and ready to build a long-term career.

• Excellent organisational and administrative skills with a strong eye for detail.

• A positive, professional attitude and a willingness to learn.
• Strong communication skills and the ability to build positive working relationships.
• The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.
• A proactive, adaptable approach and the desire to be part of a collaborative team.

If you have not heard from us within 5 working days, please assume that your application has not been successful on this occasion