Customer Service Administrator
Sammons Recruitment Ltd
We are currently recruiting for a Customer Service Administrator to join a busy and welcoming team in Hastings on a three-month temporary basis. This is a varied role where you'll be the first point of contact for clients, providing a professional and helpful service both over the phone and face-to-face.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong administrative skills and takes pride in delivering outstanding customer service.
What’s on Offer:
- Job Type: Full-time, temporary
- Location: Hastings
- Salary:£13.09 p/h
Key Responsibilities
- Acting as the first point of contact for clients both in person and over the phone
- Responding to customer enquiries professionally and efficiently
- Managing incoming emails and telephone calls
- Processing invoices accurately
- Making bookings and updating internal systems
- Liaising with suppliers and contractors to coordinate services
- Providing general administrative support to the wider team
- Maintaining accurate records and documentation
- Supporting the smooth day-to-day running of the office
Skills, Experience & Training Requirements
- Previous experience in a customer service or administrative role is essential
- Excellent communication and interpersonal skills
- Confident dealing with customers both face-to-face and over the telephone and email
- Strong organisational skills with good attention to detail
- Able to work well under pressure and manage a busy workload
- Friendly, approachable and professional manner
- Good knowledge of GDPR
- Competent using Microsoft Office and general office systems
- Ability to prioritise tasks and work independently as well as part of a team
Apply Today
If you're available for an immediate start and are looking for a varied customer service and administration role, we'd love to hear from you. Apply today with your CV for immediate consideration.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
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