Customer Service Administrator

Customer Service Administrator - Temporary

Salary: £13.50 per hour
Hours: 8.30am-5pm Monday-Friday (1hour lunch)
Location: This position is currently based in Oldham but will be relocating to Bredbury later in the year. You must therefore be able to travel to the Bredbury location once the relocation takes place. Due to the location and limited public transport options, you will be required to have your own transport.

We are seeking a Customer Service Administrator to work for our client based in Oldham. The successful candidate will be assisting in the day to day running of the business. This role requires a strong administrative background and excellent communication skills

Key Responsibilities:

• Respond to incoming enquiries from customers and suppliers via email and telephone
• Process orders updating and maintaining internal systems.
• Generate paperwork for production planning.
• Liaise with the production team on order progression to inform and update customers
• Organise and schedule meetings, visits, and appointments
• Welcome and book visitors on to site
• Proactively support Company safety initiatives improving health and safety in the working environment

Requirements

• Experience in an administrative role in a manufacturing environment preferred
• Experience in a customer service role
• Experience of building positive relationships with customer and suppliers
• Strong Microsoft office proficiency (teams, excel, word and outlook)
• Able to communication at all levels
• Good organisational skills, attention to detail and record keeping
• Ability to work individually but also as part of a team.
• Understanding of Sales and Operations functions
• Confident in all interactions and communications

All our roles are subject to pre-employment checks including references.

If you are interested in the above position and would love to join a well-established company, we want to hear from you.

Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.