Customer Service Advisor

About the Customer Service Advisor role:

• Monday to Friday - No weekends!
• Working hours are 08.00am to 4.30pm
• £12.71 per hour
• Temporary ongoing role
• Based in Stratton area (on main bus route)

Duties for the Customer Service Advisor role:

• Contacting customers regarding orders and updates via email and phone
• Liaise with other internal team members
• Using Warehouse Managment system - AS400
• Entering information into reporting spreadsheets
• Mostly systems admin work but some phone work
• Ensure procedures are adhered to in line with company policy and best practice

Experience / Skills required for the Customer Service Advisor role:

• Good PC skills, including experience of Microsoft Office Excel, Word & Outlook
• Excellent interpersonal and active listening skills
• Clear communication skills and a strong command of the English language
• Strong attention to detail and articulate both verbally and written
• Ability to work independently

To be considered for the Customer Service Advisor role apply today!