Customer Service Advisor in Prestatyn

Join a busy, supportive contact centre team as a Customer Service Advisor, becoming the first point of contact for customer enquiries during a key busy period.

Key Responsibilities:

• Handle inbound calls, emails and online enquiries.

• Resolve customer queries professionally and efficiently.

• Update customer records and internal systems accurately.

• Follow company procedures and maintain high service standards.

• Work towards call handling, quality and performance targets.

• Escalate more complex queries where necessary.

Key Requirements:

• Previous customer service or contact centre experience.

• Confident telephone manner and strong communication skills.

• Good IT and administration skills.

• Ability to work in a fast-paced environment.

• Organised, reliable and customer-focused.

If you enjoy helping people and thrive in a busy environment, we'd love to hear from you. Apply now!