Dealer Service Agent (Financial)

The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA.

Dealer Services Agent x 3

Rate: £17.46 (Via Umbrella PAYE)

Our client’s financial services arm plays a crucial role in supporting their automotive business across Europe. Their Manchester Business Centre, located at First Street, is a key operational hub, providing financial services to the company’s dealers across European markets and supporting the UK retail customers.

They provide innovative and flexible vehicle financing solutions, enabling millions of customers to drive their vehicles they need and helping the dealer network stock their dealerships.

They pride themselves on their customer-centric approach, robust financial products, and a dynamic team that drives the success.

As they continue to expand their underwriting team in Manchester, they are looking for talented individuals to join them.

Responsibilities

 As a Dealer Services Agent, you’ll play a crucial role in one of their key retail departments by assessing the creditworthiness of potential customers for both Personal & Commercial lending.

Your primary responsibilities will include:  

Credit Assessment: Conducting thorough financial analysis of commercial clients, including reviewing financial statements, credit reports, business plans, and industry specific data to determine risk levels.

Decision Making: Making informed and sound lending decisions in line with the company's credit policy, risk appetite, and regulatory guidelines, ensuring a balanced approach between business growth and risk management.

Dealer Query Resolution: Responding to and resolving queries from the company’s dealers regarding credit applications, processes, and policies, primarily via phone, email, and other communication channels.

Communication & Collaboration: Engaging effectively with internal stakeholders (sales, operations, collections) and external partners (brokers, clients) to gather necessary information and communicate underwriting decisions clearly and concisely.

Compliance: Ensuring all underwriting activities adhere to relevant legal, regulatory, and internal policy requirements.

Process Improvement: Contributing to the continuous improvement of underwriting processes and policies.

Experience: In credit underwriting or financial analysis, ideally within an automotive finance environment. This could include experience assessing both personal (retail) and commercial customer credit profiles for vehicle financing. A strong understanding of the unique credit considerations for both individual consumers and small to medium-sized businesses is highly desirable.

Financial Acumen: Strong understanding of financial statements (P&L, Balance Sheet, Cash Flow) and key financial ratios. Ability to interpret complex financial data to assess business health and repayment capacity.

Analytical Skills: Excellent analytical and problem-solving abilities, with the capacity to make reasoned decisions under pressure.

Risk Assessment: A solid grasp of risk assessment principles and the ability to identify, evaluate, and mitigate financial and operational risks across diverse customer segments.

Communication: Exceptional verbal and written communication skills, capable of explaining complex financial concepts clearly to both financial and non-financial audiences, and adept at handling queries effectively

Additional Information:

INSIDE IR35

This position is based in Manchester, and it is expected the successful candidate(s) will be able to attend the Manchester Business Centre for typically 3 days a week and remain flexible on the days they are required to attend the office according to business requirements

You must be available for the first 2-3 weeks as training is provided during this time, and candidates will need to be on site for 5 days while training is ongoing.

Start date 27th July

Eligibility: Your must have the right to work in the UK, sponsorship is not offered on these roles.