Deputy Manager

Registered Children’s Home Deputy Manager in Hayes West London UB4

We are looking for a Deputy Manager  to join our Ofsted rated GOOD Solo Unit  Children’s Home

 Supporting 8-18 year olds with EBD and challenging behaviours.

The owners Registered Manager and Responsible Individuals require someone who is enthusiastic and energetic.

Quality is key. We seek a person  that  is consistent ,reliable and has the  knowledge. Someone who cares and will always find a solution.

The team including Registered Manager ,Responsible Individual and Directors will be there with full support and encourage training qualifications and progression.

Will consider a SSW with level 3 CYP and support Leadership and Management Diploma

Requirements of our Deputy Manager 

• Work with the young person and team to develop strategies to reduce behaviours/work with unlined factors and stimuli/triggers.
• Develop therapeutic response for the team to follow.
• Will not be  fazed by challenging and complex  behaviours
• Knowledge of CHR 2015 and the QS
• Awareness of Equal Opportunities/ADP issues
• Knowledge of the Children Act and other relevant legislation
• Team-building skills
• Supervision skill
• Ability to manage teams effectively.
• Ability to communicate both verbally and in writing.
• Understanding the needs of looked-after children including managing challenging behaviour
• Excellent organisational skills 12 months relevant supervisory experience
• 24 months experience of working in a residential setting with and managing challenging behaviour.

Expectations and responsibilities of our Deputy Manager

·       Resilience and emotional regulation: stays composed during incidents, conflict or crisis; can debrief and reset effectively.

·       On-call capability: confident in managing concerns, giving clear direction to staff, and escalating appropriately; makes defensible decisions at pace.

·       Leadership and role-modelling: sets expectations, holds boundaries, promotes a positive culture, and supports staff performance and wellbeing.

·       Initiative and problem-solving: identifies risks early, anticipates staffing/practical needs, and takes ownership to resolve issues.

·       Safeguarding and risk management: strong understanding of safeguarding processes, missing-from-care responses, incident management and learning.

·       Care planning and outcomes focus: contributes to meaningful plans, routines and goals; promotes education, health and positive activities.

·       Quality and compliance: maintains strong recording, medication oversight (where applicable), audits/checks, and readiness for regulation/inspections.

·       Communication and professional curiosity: works effectively with social workers, schools, health and other partners; asks the right questions and challenges respectfully.

·       Shift coordination: manages rotas/cover, handovers and daily priorities to keep the home running smoothly.

·       Reflective practice: learns from incidents, welcomes feedback, and helps embed improvement across the home.

 Deputy Manager qualifications

• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&S

Salary for Deputy Manager 

£17-£18 per hour depending on qualifications and experience

You will be required to be flexible in your hours supporting the children the staff and the Manager

There will be shifts for this DM post with £70 sleep in

For more information on this Deputy manager role in Hayes contact Mick Hull Fieldview Care Recruitment Solutions