Desktop Support Engineer

Arcas Technology Ltd

I’m supporting one of my clients in Huddersfield who are looking to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands‑on, onsite role supporting users across the business, so it suits someone who enjoys being visible, helpful and the go‑to person for day‑to‑day IT support.

What you’ll be doing:

  • Providing 1st/2nd line support across Windows, M365, Teams and core business applications
  • Managing user accounts, permissions and access (AD / Azure AD / M365)
  • Supporting hardware, desktops, laptops, mobile devices and peripherals
  • Handling joiners, movers and leavers processes
  • Troubleshooting network, connectivity and printing issues
  • Escalating to senior engineers or external partners where required
  • Maintaining documentation, asset records and IT processes
  • Supporting office‑based users and resolving issues face‑to‑face

What we’re looking for:

  • Experience in a Desktop Support / 2nd Line / EUC role
  • Strong knowledge of Windows 10/11, M365, Teams and basic networking
  • Confident supporting users onsite and resolving issues directly
  • Good communication skills and a customer‑focused approach
  • Ability to prioritise, stay organised and work well under pressure

If you’d like to be considered, please apply with your CV and I’ll be in touch.

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