Duty Manager (Sport & Fitness Centres) in Teddington, London

Duty Manager (Sport & Fitness Centres)

📍 Location: Teddington Sports Centre & Active Hampton
⏰ Contract: 2 Months (Potential Extension)
🕒 Hours: 5 days a week, shift patterns

• Monday - N/A
• Tuesday - 3.30pm -10.30pm
• Wednesday - 3.30pm - 10.30pm
• Thursday - 3.30pm - 10.30pm
• Friday - 3.30pm - 10.30pm
• Saturday N/A
• Sunday - 8.30am - 6.30pm

💷 Rate: £16.63 per hour
🚀 Start: ASAP

Role

The Council runs 4 dual use Sport & Fitness Centres at Hampton, Whitton, Teddington and East Sheen that operate within the grounds of School sites. Facilities are shared between the School and the Sport & Fitness Centres.

The postholder is responsible for assisting with the provision and operation of safe, efficient and effective facilities and customer services. The postholder will provide high quality customer care to all users and to assist with increasing sport and fitness participation.

Duties & Responsibilities:

• To be a key holder ensuring all health and safety duties are carried out in accordance with the procedures in place at the Centre and take responsibility for the schools' sports and fitness facilities booked for public use under the management control of the Contracts & Leisure Department in the absence of the Centre/Assistant Manager.
• To carry out the responsibilities of the post having regard to the Council's policies and procedures as well as additional guidelines as laid out in the Centre's Staff Information File.
• To provide fast, courteous and efficient responses to all customers and telephone enquiries.
• To assist in the development of a full range of activities at the centre, including conducting gym inductions or coaching sessions (if appropriately qualified) and supervising coaches / instructors as shift leader.
• To operate a computerised booking system, collecting money for bookings and completing daily financial procedures as required.
• To undertake cleaning of the sports and fitness facilities, changing rooms and ancillary areas following set cleaning procedures.
• To assist with general administration duties such as stock control, equipment inventory, maintaining checklists, checking course booking forms etc.
• To prepare facilities for use.

Knowledge, Skills & Responsibility:

• Experience of working in a leisure/sports environment.
• Knowledge of the operational management of leisure/sports centre.
• Knowledge of the importance of Health & Safety and Safeguarding (children and vulnerable adults) within a sports/leisure facility.
• IT literate in the use of Microsoft Office applications such as Word, Excel and Outlook.
• Ability to undertake coaching, fitness testing programmes and children's parties, assisting with the development of a balanced programme of sports, fitness and other activities which optimises cost effective use of the centre, whilst meeting the needs of the customer.
• Flexibility to work a shift rota which will include evenings and weekends.
• A recognised sports/recreation/fitness or management qualification

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