Façade Commercial Manager

The position combines operational leadership across design, project management, site operations, and health & safety, with commercial oversight of cost, risk, and contractual performance.

Key Responsibilities

1. Operational Leadership

• Lead and manage all operational departments including Design, Project Management, Site Management, and Health & Safety.
• Ensure project teams have clear objectives, resources, and support to achieve programme, quality, and budgetary targets.
• Chair regular operational meetings to monitor progress, resolve risks, and coordinate priorities across departments.
• Oversee staff allocation and workload balancing to maximise efficiency and output across multiple projects.

2. Commercial & Contractual Management

• Maintain full commercial control of live projects, acting as senior QS and commercial lead where required.
• Ensure timely and accurate valuations, applications, variations, and final accounts.
• Manage subcontractor procurement, orders, and account close-outs in line with contractual and company requirements.
• Identify and mitigate commercial risks and opportunities at both project and business level.
• Support the Commercial Director in developing commercial strategies, forecasts, and margin performance reports.

3. Design & Technical Coordination

• Provide leadership and oversight to the Design Department, ensuring compliant, coordinated, and buildable solutions are developed to programme.
• Manage interface between design, manufacture, and installation to ensure seamless delivery.
• Review technical submittals and approve key design decisions impacting cost, programme, or safety.

4. Programme & Delivery

• Oversee master programmes and ensure sequencing aligns with design, manufacturing, and site resources.
• Ensure project teams monitor critical path items, report delays, and implement recovery strategies.
• Maintain close liaison with clients, main contractors, and consultants to ensure smooth communication and issue resolution.

5. Health, Safety & Compliance

• Act as senior operational lead for health & safety, ensuring full compliance with CDM 2015 and company policies.
• Promote a proactive safety culture through leadership, training, audits, and visible engagement.
• Ensure toolbox talks, RAMS, permits, and inspections are properly managed across all sites.

6. People & Performance Management

• Line-manage the Design Team, Project Managers and Site Managers.
• Conduct annual appraisals, set objectives, and drive professional development across the operational teams.
• Identify training needs and competency gaps to support continual improvement.
• Promote collaboration between commercial, technical, and operational departments.

7. Strategic Contribution

• Support the Commercial Director and senior management team in business planning, process improvement, and margin enhancement initiatives.
• Contribute to tender reviews, buildability assessments, and pre-contract planning.
• Ensure consistent reporting of project and departmental KPIs to the board.

Key Performance Indicators (KPIs)

Project margin achievement vs forecast

On-time completion and client satisfaction

Zero reportable safety incidents

Timely submission of valuations and variations

Design programme adherence

Staff retention, development, and performance feedback

Qualifications & Experience

Minimum 10 years’ experience in façade, curtain walling or construction project delivery.

Demonstrable experience managing multidisciplinary teams.

Strong contractual knowledge (JCT / NEC).

Commercially and technically proficient (background in QS, Contracts, or Project Management).

Excellent leadership, communication, and negotiation skills.

CSCS Manager’s Card; SMSTS or equivalent; IOSH Managing Safely desirable.

Core Attributes

Strategic thinker with a strong commercial mindset.

Leads by example and promotes accountability.

Collaborative and solution-focused.

High personal standards of integrity and professionalism.

Decisive, organised, and calm under pressure.