Facilities Assistant

Facilities Assistant - Bank - Up to £33k - Permanent 

Location: Permanent

Basic Salary: £31k - £33k Per Annum

Hours Of Work: Mon - Fri 8am - 5pm

A leading FM company is seeking a professional and highly organised Facilities Assistant to support the smooth day-to-day running of a corporate office in Bank. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. The role involves more 70% Facilities Assistant 30% Contract Support duties.

Key Responsibilities:

• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible.
• Greet visitors; provide correct badges to visitors. Provide assistance and guidance to visitors as required.
• Processing invoicies and raising POs
• Liaise with Landlord to ensure overall service to users in the building is maintained.
• Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to management team.
• Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained.
• Maintain break out and kitchen areas when janitorial team not available.
• Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted.
• Carry out monthly workplace inspections.
• Coordination of site inductions.
• Ensure signage and notice boards are kept neat and tidy at all times.
• Undertake weekly cleaning quality checks and highlight any non-compliance to Serviced Office provider. Ensure all quality checks are documented.
• To log all outgoing goods and incoming goods for tracking purposes. To support with courier requests and invoice queries.
• Administer the booking system for conference rooms and workrooms, following current guidelines. Deal with all queries in a positive and helpful manner. All bookings to be verified in advance.
• To manage the centralized stationery stores, including printer paper, and to maintain the additional stationery orders & records
• Sort & deliver all incoming (internal and external) post to individual desks.
• Sort all outgoing mail (internal and external), including special and recorded deliveries
• Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.

Key Requirements: 

• Previous experience in a facilities, maintenance, or building support role.
• Has Minor Contract Admin experience as well
• Excellent telephone and email manner
• Computer literate, preferably some data entry experience
• Good practical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Basic understanding of health and safety practices.
• Good organisational skills and attention to detail.

If this role is of any interest then please do apply for the role below.