Facilities Assistant

Facilities Assistant

Location: Nympsfield , GL10 3UL

Permanent, Full Time

Salary: £29,500

Our client, a leading provider of facilities services in the UK, are seeking a Facilities Assistant to work with and across all aspects of the Facilities Management service provision. This role will sit within a team that delivers specific outcomes for customers and stakeholders, while also taking responsibility for the delivery of services and projects.

Job Description

We are looking for a customer-focused individual who will play a key role in delivering a high-quality day-to-day service. The successful candidate will support a range of facilities functions, ensuring compliance, maintaining service standards, and providing effective administrative support across the team.

Key Responsibilities

• Provide front of house support, welcoming visitors and assisting them appropriately.
• Ensure security procedures are followed at all times.
• Deliver support services including porterage, meeting room management, and management of the FM mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Log, facilitate, and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support compliance with environmental, HSEQ, fire risk, water hygiene, and traffic management requirements as appropriate.
• Complete and assist with audits, including security and cleaning audits.
• Support the delivery of low to medium-risk projects and provide general administrative support to the Facilities Management team.

Professional and Personal Competencies/Qualifications

• Strong team player with a collaborative approach.
• Customer-focused with a commitment to delivering excellent service.
• Excellent communication skills.
• Strong problem-solving abilities.
• Experience working in a fast-paced environment.
• A proactive and organised approach to work.
• The ability to manage multiple tasks and priorities effectively.
• A positive attitude and willingness to support colleagues and stakeholders.