Freight Import Operator
Detail 2 Limited
About the Role
Our client is seeking a motivated and detail oriented Multimodal Freight Import Operator to join their growing operations team in Aberdeen. This is an excellent opportunity for an experienced freight professional with import knowledge across one or more transport modes, including road, sea, and air freight.
Working as part of a busy logistics team, you will be responsible for managing import shipments from origin through to final delivery, ensuring a high level of customer service and operational efficiency.
Multimodal Freight Import Operator - The Details
- Competitive salary of up to £33,000 DOE
- Immediate start available
- Stable, office-based position in Aberdeen
- Opportunity to join a well-established and growing logistics business
- Supportive team environment and career development opportunities
- Previous experience in freight forwarding or logistics operations
- Experience in at least one import mode: road, sea, or air freight
- Good understanding of import procedures and documentation
- Knowledge of customs clearance processes would be advantageous
- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced office environment
- Competent IT skills and experience using freight forwarding systems
- Experience across multiple freight modes.
- Customs knowledge or CDS experience.
- Commercial awareness and understanding of freight costs and pricing.
- Coordinate and manage import shipments via road, sea, and/or air freight
- Liaise with overseas agents, carriers, hauliers, customers, and customs authorities
- Monitor shipments and provide proactive updates to customers
- Arrange customs clearance and ensure compliance with import regulations
- Prepare and process import documentation accurately and efficiently
- Manage shipment costs, invoicing, and supplier charges
- Resolve operational issues and exceptions in a timely manner
- Maintain accurate records within the company's freight management systems
- Build and maintain strong relationships with customers and service providers
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