Global Service Manager in Worthing
Posted by SoCode Limited
£80,000 – £90,000 a year
Worthing · Permanent
Three days a week in Worthing (BN11)
£80k-£90k
We’re pleased to be working with a leading consumer electronics organisation with an extensive portfolio of brands across audio & entertainment as they look for a Global Service Manager to lead & transform their international service & spares operations.
This is a fantastic opportunity to take strategic ownership of a multi-brand service operation, driving operational excellence, improving customer experience and developing scalable processes across a global network.
You will work closely with senior stakeholders across engineering, product, quality, supply chain, customer service and regional leadership teams, playing a key role in shaping the future of the organisation's global service function. A small amount of international travel will be required for this role.
What we’re looking for:
- Extensive experience leading global or multi-regional service operations.
- A strong background in supply chain, spares management, inventory optimisation and reverse logistics.
- Experience managing international service partner networks.
- Strong knowledge of ERP systems, ideally SAP, with experience across service operations and inventory management.
- Preferably experience overseeing reverse logistics, repairs, returns, refurbishment and B-stock operations.
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