Guest Services
Tiger Recruitment
£16.00–£18.00 per hour
London
5 Days in the Office
3-Month Temporary-to-Permanent Assignment
We have a fantastic opportunity for an ambitious, high-calibre Guest Services professional with strong customer service experience and a passion for delivering exceptional experiences. This role offers exposure across all aspects of the business and would be well suited to a highly motivated Receptionist or Customer Service Executive with excellent attention to detail, who is looking to develop their career and learn new skills.
What You'll Do:
- Be the first point of contact for all incoming queries.
- Act as a brand ambassador, creating a warm and welcoming environment for tenants and visitors.
- Build strong relationships with tenants and become their go-to point of contact.
- Answer and direct phone calls, taking messages where required.
- Coordinate and receive deliveries.
- Order office supplies and manage stock levels.
- Administer tenant memberships and maintain IT systems.
- Ensure all systems and records are kept up to date.
- Provide administrative support to the wider team as required.
- Degree educated (desirable).
- Previous experience within customer service, reception, or administration.
- Experience in a support role within a fast-paced, customer-focused environment.
- Exceptional organisational skills, with the ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills, with confidence engaging with stakeholders at all levels.
- Ability to handle confidential and sensitive information with discretion.
- Excellent attention to detail and a proactive approach to problem-solving.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- A passion for delivering an outstanding customer experience.
REF: DL(phone number removed)
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
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