Head of HR Operations in Leeds, West Yorkshire

We are working with an international property company with offices based in the heart of Leeds who are looking to appoint an experienced and engaging Head of HR Operations to lead a team here in the UK and Ireland to ensure they deliver legally compliant and insightful services. The role will lead on being accountable for HR systems, service delivery, employment documentation, onboarding and people data and insight as well as payroll governance and annual pay process. A role that will strengthen the colleague experience, looking at making working days simpler yet more effective. A varied and challenging role, key duties will include;

• Lead, support, and develop HR Operations and Payroll teams
• Own compliant employment documentation and onboarding
• Guide the HR technology and people-data roadmap, using responsible AI
• Embed UK & Ireland employment-law requirements across HR and payroll processes and controls
• Lead helpdesk performance, service levels, and meaningful HR Operations measures
• Turn people analytics into evidence-led decisions

• Own compliant contracts, written particulars, onboarding operations, and employment documentation
• Embed UK & Ireland employment-law requirements across HR and payroll processes
• Enable effective ER delivery through clear triage, accurate case administration, reliable data, and appropriate escalation
• Turn people data and analytics into decision-ready insight
• Guide the HR technology, payroll, and automation roadmap
• Lead annual pay, bonus, performance, gender pay gap, employee survey and audit delivery with strong governance and accurate data

This is a fantastic opportunity to join a growing and reputable organisation. Looking for insight and experience, the successful candidate will have;

• Relevant payroll qualification or equivalent professional expertise
• CIPD (not essential)
• Current knowledge and practical application across HR processes, documentation, controls, and case administration, with effective partnership on complex ER matters
• Substantial experience leading compliant and reliable UK & Ireland payroll service
• A leader of HR Operations and Payroll teams
• Practical UK TUPE desirable
• Sets high standards for quality and quantity
• Monitors and maintains quality and productivity
• Works in a systematic, methodical, and orderly way
• Consistently achieves project goals

If you hold the above skills and experiences and are looking for an all-encompassing opportunity to lead and drive this respected team please submit your CV for review. Please note if you have not heard from us within 7 days your application has been unsuccessful.