Helpdesk Operator/Scheduler at BAM UK & Ireland, Castle Donington

Building a sustainable tomorrow

BAM UK & Ireland are recruiting a Helpdesk Operator/ Scheduler/Support Services Administrator to join the team and based out of our offices based at East Midlands Airport in Castle Donington. Working 40 per week 8.00am - 4.30pm Monday - Friday.

Making Possible

•  Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
•  Attaching all relevant documentation to specific work tasks.
•  Pro-actively managing client maintenance services in advance with our nominated contractors.
•  Arranging contractor service visits, co-ordinating with our clients.
•  Producing client site log books and all other associated activity.
•  Supporting other members on the help desk team as and when required.

What’s in it for you?

In addition to an attractive salary we offer a significant benefits package including contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. BAM operates a flexible working policy.

What do you bring to the role?

•  A positive and flexible approach to work.
•  Must be IT literate and proficient in the use of Microsoft Office and familiar with CAFM.
•  Prior knowledge of Concept Evolution would be advantageous but not essential.
•  The ability to work as part of a team.
•  Able to work on own initiative.
•  Experience within a customer service based environment.

About BAM

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".