Hire Desk Manager in Bury St Edmunds, Suffolk
Posted by Driver Hire Bury St Edmunds
Hire Desk Manager
Pay rate: £32,000 - £35,000 + bonuses
Contract: Type: Tempoary to Permanent
Location: Bury St Edmunds
Start Date: ASAP
We are looking for Hire Desk Manager to start ASAP for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.
The successful Hire Desk Manager will receive:
£32,000 - £35,000 depending on experience
Depot performance bonuses up to £5,000 per year
Overtime paid at x1.5
22 days holiday + bank holidays
+1 holiday day per year of service.
Guaranteed 45hrs per week per day.
Referral Bonus - Introduce a friend to us and you receive a bonus!
What to expect as a Hire Desk Manager:
Working Monday to Friday on a 45hr week you will have the following duties:
Lead and manage the day‑to‑day operation of the Hire Desk and Transport function.
Recruit and develop team members & ensure adequate staffing cover.
Drive add‑on sales by promoting selling of consumables and accessories.
Oversee stock control of consumables and resale items, ensuring availability and re‑ordering where required.
Ensure accurate and timely processing of on‑hires, off‑hires, exchanges, and transport activity using company systems.
Monitor transport performance to ensure deliveries and collections meet agreed timescales.
Resolve customer queries & hire issues efficiently.
Work closely with the Workshop Manager to manage equipment availability and hire readiness
Review key reports (hire, credit notes, live hire, customer).
Ensure full compliance with Health & Safety standards and safe systems of work.
As a Hire Desk Manager you must:
Experience managing a hire desk
Strong people management
Focus on revenue growth and add on sales
Organisational and administrative skills
Ability to work under pressure
Strong communication skills with staff & customers
Good understanding of Health & Safety responsibilities.
Have no more than 6 effective penalty points.
No DG, DD or IN endorsements.
Call us now on (phone number removed) or apply below - shifts available immediately!
This position is commutable from Stowmarket, Newmarket. Ipswich, Needham Market and other areas nearby to Bury St Edmunds.
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