Housekeeper F&B (Permanent)

About Us

Join a dynamic and professional team where your skills in housekeeping and food & beverage service will make a real impact. We are seeking a dedicated and detail-oriented Housekeeper with F&B duties to maintain the highest standards of cleanliness, readiness and guest service across our properties.

The Role

As a Housekeeper with F&B duties, you will play a vital role in maintaining assigned properties to an immaculate standard while supporting food and beverage requirements when clients and guests are in residence. You will help ensure properties remain in a constant state of readiness and deliver a seamless, discreet and professional hospitality experience.

Key Responsibilities

• Clean and maintain assigned properties to the highest standards, ensuring they remain in a consistent state of readiness in and out of season.
• Clean hallways, staircases, lifts, bathrooms, kitchens and other assigned areas using the correct products and equipment.
• Run water outlets regularly to help prevent legionella growth, complete required records and report any water temperature or pressure fluctuations.
• Assist with mattress turning and other manual tasks, always following Health and Safety procedures.
• Complete pre-arrival set-ups, during-stay services, departure deep cleaning and low-season housekeeping maintenance as directed by Management.
• Open and close assigned properties, including disarming and setting alarms, and report any alarm issues immediately.
• Monitor access to properties, ensuring only authorised staff and contractors enter and that contractors follow company procedures and sign in/out.
• Report maintenance issues, damages, stains and other property concerns promptly to the supervisor or Housekeeping Office.
• Process large quantities of laundry for collection and return, checking quality and reporting any discrepancies.
• Assist with stock takes and property inventories, maintain housekeeping equipment and notify Supervisors when replacements or cleaning materials are required.
• Monitor and maintain crockery, cutlery and table linen stores effectively.
• Attend to guest requests promptly and efficiently, keeping the supervisor informed of any additional requirements.
• Place food orders through the Housekeeping Office when clients are in residence and check deliveries for the correct quantity and quality, reporting discrepancies immediately.
• Set up and service accommodation for overnight guests and attend to their needs and requests.
• Ensure personal items left in properties are handled in accordance with the correct procedures.
• Maintain responsibility for allocated mobile phones and ensure they remain in good working order.
• Work flexibly on a rotating shift pattern, including weekends and Bank Holidays.
• Undertake any other tasks or responsibilities requested by Management within the scope of the position.

What We're Looking For

We are seeking a professional with:

• Able to speak and understand English (Essential).
• Experience in professional housekeeping and the ability to meet the physical demands of the role (Desirable).
• Training in the safe handling of hazardous chemicals (Desirable).
• A valid UK driving licence, preferably manual (Desirable).
• Reliability, professionalism, strong attention to detail and a guest-focused approach.
• Ability to work independently and as part of a team in a high-standard hospitality environment.

What We Offer

• A supportive and professional work environment.
• Opportunities for training and career development.
• Competitive salary and benefits package.

Apply Today!

If you are an experienced and detail-oriented housekeeper looking for a varied role combining exceptional housekeeping standards with food and beverage responsibilities, we'd love to hear from you. Join us and be part of an exceptional team in Surrey!