Housing Needs Officer

Good Afternoon,

I am currently representing Slough Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Housing Needs Officer this role will be based at: – Hybrid 2 days in office SL1 2SR

The right candidate will:

• Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers 
• Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council’s resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. 
• Identify and respond proactively to every home seeker who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council’s duties under housing, homelessness, and any other relevant legislation.   
• Complete an assessment of the applicant’s circumstances, in all cases, to determine the duty owed to the client and inform the client in writing of the Council’s decision in accordance with the relevant legislation, seeking advice and guidance where needed from colleagues.
• Complete a Personal Housing Plan with each client where appropriate, compiling a tailored set of actions both the client and staff will compete in order to prevent or relieve the client’s homelessness and to interview clients in the office and at other venues in the district as and when required. 
• Provide good quality housing advice to all, including, public, tenants, licensees and homeseeker’s regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation. 

We require the following:

• At least 2 years’ experience in a busy Housing Options/Needs -Prevention & Assessment service
• Strong working knowledge of homelessness legislation and processes
• Confidence managing a complex caseload independently

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,