Housing Officer in Bucknall, Stoke-on-Trent

Belmont Recruitment are currently looking for a Housing Officer to join Stoke on Trent Council on an initial 3-month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday, hybrid work included. 

Key Responsibilities

• To provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.

• To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council

• To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.

• Establish and maintain good lines of communication within the housing team, the council and with outside agencies concerning matters relating to the area and services managed.

• To provide specialist housing support services to vulnerable and elderly tenants including advising and arranging assessments for the provision of aids and adaptations, referrals to the relevant Teams.

Essential Requirements

• A relevant Level 3 qualification or equivalent knowledge, skills and competence / experience of working in social housing.

• IT literate

• Good interpersonal skills

• Good knowledge of the housing act 

Please apply with an up to date CV ASAP if this role would be of interest to you!