Housing Officer in Liverpool, Merseyside

Posted by Michael Page

Remote-friendly

As a Housing Officer based in Liverpool, you'll be at the heart of ensuring tenants receive the support they need to maintain their homes. This role involves managing a range of housing-related tasks, helping the organisation deliver its services smoothly in the not-for-profit sector.

Client Details

This role is within the not-for-profit sector in Liverpool.

Description

  • Manage a portfolio of properties, ensuring effective tenancy agreements and compliance with regulations.
  • Provide advice and support to tenants on housing-related matters.
  • Handle tenant queries and resolve issues promptly and professionally.
  • Conduct property inspections and organise necessary maintenance or repairs.
  • Work closely with other teams and external agencies to address tenancy concerns and improve services.
  • Ensure accurate record-keeping and reporting in line with organisational policies.
  • Assist with rent collection and address arrears sensitively and effectively.
  • Promote community engagement and support tenant participation initiatives.

Profile

A successful Housing Officer should have:

  • Experience in housing management or a related field within the not-for-profit sector.
  • Knowledge of housing regulations and tenancy management practices.
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • The ability to work independently and as part of a team.
  • A proactive approach to problem-solving and decision-making.

Job Offer

  • Salary ranging from £33,022 to £40,360, dependent on the level of experience.
  • Fixed-term contract offering stability and focus.
  • Opportunities to make a real difference within the not-for-profit sector.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

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