Housing Support Officer
Transform Housing · Direct employer
As a Housing Support Officer, you'll empower vulnerable people to build independent, fulfilling lives. This isn't just another support role - you'll directly transform lives whilst developing your career in a meaningful, varied position where no two days are the same. No previous experience? That's fine, as training will be provided.
Salary – £28,000 per annum pro rata
Location – Egham (Runnymede)
Full time – 37 hours per week
It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
What You'll Be Doing
You'll work as part of a team, supporting clients daily to resolve problems and reach positive outcomes, helping them meet their personalised support plans and connect with local community services. You'll also carry out housing management activities.
Your core responsibilities include:
- Rent collection and tenancy management
- Risk assessments and health and safety checks
- Reporting maintenance issues
We're looking for someone who can build non-judgmental, professional relationships with clients and communicate well with clients, peers and other agencies. You'll need basic numeracy and written communication skills (Maths and English GCSE/Level 4 or above, or equivalent), computer literacy in Excel, Word, Outlook and the Internet, and the ability to manage your own time, work well as part of a team, undertake training, join the frontline on-call rota, and develop an understanding of safeguarding to help protect the adults and children who use Transform's services.
You must have a full valid driving licence and use of your own car for business purposes. An Enhanced DBS check is required before starting.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Training and development opportunities
- Interest-free staff loans
- Flexible working options
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
Ready to Transform Lives?
Tick most boxes but not all? The best candidates rarely do. If you're excited by this role and can do most of what we're looking for, apply now - you could be exactly who we need.
We review applications as we receive them, so don't miss out.
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
You may have experience in the following: Housing Support Officer, Support Worker, Tenancy Support Officer, Housing Officer, Floating Support Worker, Independent Living Officer, Resettlement Worker, Supported Housing Officer
REF- 230 504
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