HR Advisor in Telford, Telford and Wrekin

HR Advisor

Telford
Up to £40,000
37.5 hours
Permanent

An established organisation with a substantial operational workforce is looking to appoint an experienced HR Advisor to strengthen its people function. This is an opportunity to take on a varied generalist HR position, combining hands-on employee relations casework with management coaching and involvement in wider HR improvement projects.

Working closely with another HR Advisor and the wider management team, you'll provide practical advice and guidance on a range of people matters, supporting managers through more complex employee relations situations while helping them develop the confidence and capability to manage everyday issues within their own teams.

Alongside the operational demands of the role, there is plenty of scope to get involved in projects that will shape how the organisation supports and engages its workforce. This could include reviewing employee benefits, improving internal communication, developing HR processes and identifying opportunities to make better use of systems and technology.

Key Responsibilities

HR Advice & Employee Relations

• Provide practical, commercially aware HR advice to managers and employees on a broad range of employment matters.
• Take the lead on employee relations casework, including disciplinary, grievance, performance, capability and complex absence matters.
• Guide managers through investigations, formal meetings, hearings and outcome decisions, ensuring processes are handled fairly and consistently.
• Support more sensitive or complex employee situations, assessing potential risks and advising on appropriate courses of action.
• Manage longer-term absence and complex family leave cases, working with managers and Occupational Health specialists to agree appropriate next steps.
• Review and oversee HR documentation, ensuring correspondence, case records and decisions are accurate, appropriate and compliant.

Management Coaching & Business Support

• Develop effective working relationships with operational managers and senior stakeholders, providing accessible and trusted HR support.
• Coach and mentor managers to improve their confidence and ability to handle routine people management matters independently.
• Challenge and support managers where necessary, encouraging ownership, consistency and good practice when dealing with employee issues.
• Help managers understand their responsibilities and apply HR policies and procedures appropriately.
• Work collaboratively with employee representatives and support constructive communication and consultation across the workforce.
• Provide guidance on recruitment, employee development, performance management and retention matters as required.

Projects & Continuous Improvement

• Lead and contribute to HR projects designed to improve processes, employee experience and the effectiveness of the HR function.
• Review existing employee benefits and reward arrangements, assessing uptake, value and relevance to identify opportunities for improvement.
• Explore ways to improve employee awareness and engagement with existing benefits, including developing clearer communications and guidance.
• Identify opportunities to simplify or digitise HR processes, making better use of systems and technology to improve efficiency.
• Review HR information, trends and management reports to identify recurring issues and recommend appropriate actions.
• Support employee engagement initiatives, communication activities and feedback exercises, helping ensure employee views are understood and acted upon.
• Review and update HR policies, procedures and guidance in line with changes to employment legislation and good practice.

Key Skills or Experience

• CIPD Level 7 qualified or currently working towards this level.
• Ideally 3–5 years' experience in a generalist HR Advisor or similar HR role.
• Strong practical experience managing employee relations matters, including disciplinary, grievance, absence, performance and capability cases.
• Good working knowledge of UK employment law and the ability to apply legislation and HR policies confidently in a commercial environment.
• Experience coaching and advising managers, with the confidence to challenge, influence and encourage greater ownership of people management responsibilities.
• Previous involvement in HR projects, process improvements or organisational change initiatives.
• Strong relationship-building and stakeholder management skills, with the ability to communicate effectively at all levels.
• A proactive and resilient approach, with the ability to manage competing priorities and respond to changing business requirements.
• Good analytical and IT skills, with confidence using HR systems, management information and digital tools to support decision-making.

Experience within a manufacturing, engineering, construction, FMCG or similarly fast-paced operational environment would be particularly advantageous. You'll ideally be comfortable working closely with operational management and supporting a diverse workforce in a hands-on business environment.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

Reference: DE27142