HR Documentation Advisor in Manchester, Greater Manchester

Job Purpose

Portfolio are proud to represent our client in their search for a HR Administrator. Working for a market leading HR Consultancy firm, you will be working along side HR Consultants, preparing /gathering evidence and information from clients for ER Meetings. You will deliver telephone and written HR advice and support to clients, plan meetings and manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. If you have the relevant qualifications and are looking to kick start your HR career, please apply today!

Job Overview

We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key.

Day-to-Day Responsibilities

· Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities.

· Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations.

· Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes.

· Work positively with consultants to effectively manage their time and client expectations.

· Create and maintain files, system logs and other administrative tasks.

· Work towards the team objective of obtaining repeat business.

What you Bring to the Team

· Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role.

· Customer service experience.

· Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail.

· Strongly focussed on delivering an excellent client experience at all stages.

· A positive approach in a fast-moving, busy team environment.

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The Portfolio Group are acting on behalf of our client in recruiting for this position.