Innovation Coordinator

Innovation Coordinator
Contract: Government
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking an Innovation Coordinator to support the coordination and delivery of innovation activity and initiatives across the account.

Reporting to and led by the Analytics & Continuous Improvement Manager, you will play a key role in driving innovation projects, supporting the implementation of new technologies, systems, and ways of working, and helping to ensure initiatives deliver measurable business benefits.

This is an excellent opportunity for an organised and analytical individual who is passionate about innovation and continuous improvement. Working closely with operational and performance teams, you will support the development of systems and processes that enhance operational effectiveness and enable long-term improvements across the account.

Job Description

We are looking for an organised and analytical individual to manage and develop the ServicePoint Hub (SPH) system, working closely with the Account and Operations Performance function to support its ongoing development.

The successful candidate will collaborate with stakeholders across the account to identify opportunities for innovation, coordinate improvement initiatives, and support the implementation of innovative practices.

Key Responsibilities

• Coordinate innovation projects, supporting the planning, execution, and evaluation of initiatives across the account.
• Manage and develop the ServicePoint Hub (SPH) system, ensuring it continues to meet operational requirements.
• Work closely with the Account and Operations Performance function to support the ongoing enhancement of SPH.
• Research emerging technologies, industry developments, and market trends to identify innovation opportunities.
• Support the implementation of new technologies, systems, and ways of working that improve operational performance.
• Collaborate with cross-functional teams and stakeholders to ensure alignment on innovation objectives.
• Develop and maintain project plans, timelines, and reporting to support successful project delivery.
• Monitor and evaluate innovation initiatives, ensuring they deliver measurable business benefits and contribute to continuous improvement.

Person Specification

• Experience coordinating projects or innovation initiatives within a business environment.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent analytical and problem-solving capabilities.
• Proficiency in reporting and project management tools, including Power BI, Excel, and Monday .com.
• Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Interest in emerging technologies, innovation, and continuous improvement.
• Ability to undertake research and assess the viability of new ideas and technologies.
• Collaborative approach with the ability to work effectively across multiple teams and functions.