Internal Account Manager
ACS Staffing Solutions
Location: St Neots
Hours: Monday – Friday full time
Salary: £28,000 plus comms OTE £44,000
Are you an experienced Internal Sales Account Manager who enjoys developing customer relationships, identifying new opportunities and growing existing accounts?
We’re recruiting for an established business in St Neots looking for a commercially driven sales professional to join its internal sales team. You’ll take ownership of a geographical customer base, working closely with an external sales representative to develop accounts, generate new opportunities and achieve revenue and gross profit targets.
This is a proactive sales role combining account management, outbound business development and technical solution selling, making it ideal for someone who enjoys building long-term customer relationships while still being motivated by targets and new business.
What you’ll be doing
- Managing and developing a portfolio of existing customer accounts
- Building strong relationships and identifying opportunities to increase account spend
- Generating new business through proactive outbound calls
- Cross-selling and upselling products and complete solutions
- Following up leads generated through marketing activity
- Producing quotations and following opportunities through to completion
- Working towards monthly revenue, gross profit and sales activity targets
- Negotiating pricing to remain competitive and secure business
- Identifying customer requirements and recommending appropriate solutions
- Gathering competitor pricing and market information
- Maintaining accurate sales opportunities, customer information and activity on the CRM
- Working closely with external sales colleagues to maximise opportunities across your territory
- Occasionally negotiating with suppliers to secure competitive pricing
- Attending sales meetings and providing regular updates on activity, opportunities and performance
About you
We’re looking for someone who is confident on the phone, commercially minded and comfortable taking ownership of their own customer base.
Ideally, you’ll have:
- Around 3+ years’ experience in outbound telephone-based sales
- Previous B2B account management experience
- A proven track record of achieving sales targets
- Strong relationship-building and customer management skills
- Confident negotiation and closing skills
- Experience identifying opportunities to cross-sell and upsell
- Good commercial awareness and a results-driven approach
- Experience using CRM systems to manage sales activity and opportunities
- Strong organisation and the ability to manage your own workload
- Good IT skills
- The ability to work independently while contributing to a wider sales team
What’s in it for you?
- 25 days holiday a year with the ability to flex up to 5 days
- The option of a healthcare cash plan and group life assurance
- Auto-enrolment in our pension scheme 5% employer contributions
- Paid time off for our Volunteering scheme
- Employee Discounts Portal
- Access to a 24/7 Employee Assistance Programme
- Payroll Giving options with Company Contributions
- Wellbeing support including App and Hub
- Enhanced Maternity/Paternity Leave
- Long Service Awards and value-based awards
Interested? Apply today for more information and a confidential discussion.
Apply Now →
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